Privacy Policy

NiCoach AI ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the NiCoach AI platform.

• Account information (name, email address)
• Usage data (conversations, reflections, learning activity)
• Device information (device type, operating system)

• To provide and improve the platform
• To support your learning journey and connect with your human coach
• For research purposes (anonymized data only)
• For platform security monitoring

We do not sell or share your personal data with third parties without your written consent. Anonymized statistical data may be published in academic research in compliance with international standards.

Your data is stored securely on Microsoft Azure and protected by industry-standard security measures.

We retain your data for the duration of the research project. You may request deletion by contacting us at: chitat@hkbu.edu.hk.

You have the right to access, correct, or delete your personal data at any time by contacting us.

For privacy-related questions, contact: chitat@hkbu.edu.hk

This policy is governed by the laws of Hong Kong.